Frequently Asked Questions
What are your booking requirements?
You must be at least 18 years old. We require a current, verified government or state ID for insurance purposes and to ensure the safety of our community. We have a strict cancellation policy but for every booking, you have the option of purchasing travel insurance for a fraction of the booking cost in order to cover over 30 reasons plans can change and get a full or partial refund.
Click here to view all of our terms & conditions: https://www.pierwalkdeerfieldbeach.com/terms-conditions-573960459
What are your cleaning standards and procedures?
We have a unit inspector go through the property to make sure nothing has been missed with cleaning, stocking and supplies, staging, and damages.
The cleaning company we work with has always maintained very high cleaning standards as you can see from our reviews over the past 4 years.
What is your address? Is there free parking?
We are located at A1A, one block from the beach, a ten-minute walk south of the Deerfield International Pier on Hillsboro Boulevard, and only one block away from the beach!
Parking by the beach is $2-$4 per hour. Or you can park at Pier Walk one block away for free!
Do you have some local restaurants?
Some of the most exciting restaurants and bars in Florida:
- JB’S On The Beach
- The Foundry
- Ocean’s 234
- Beach House
- Bru’s Room
- Two George @ The Cove
- Barracuda Seafood/Grill
- Kahuna Bar And Grill
- The Rusty Hook Tavern
- The Whale’s Rib
Or check out our Pier Walk Guide Book for more places to eat. https://v2.hostfully.com/gzwhttt/recommendations/places_to_eat
Is there a laundry facility?
Our shared laundry room is available 24/7 with keypad entry. The washers are coin-operated at $2/cycle in quarters and the dryers are completely free. Staff is there every other day during check-out and check-in hours and can convert quarters for you easily. We also accept cash, Zelle, PayPal, and other mobile payments.
Are dogs allowed on the pool deck?
Dogs are not allowed on the pool deck. Pets must be leashed at all times when coming and going from your unit.
Click here to view all of our terms & conditions:
Do you have beach towels & kitchen amenities?
Our vacation rentals come with beach towels and a fully stocked kitchen.
What are your availability and pricing?
You can view our availability on our calendar or through the calendar booking process. It will only allow you to inquire about our open available dates and the current prices will be reflected with any additional fees. Florida State and Broward County charge a combined tourist tax of 12%.
There is also a cleaning fee that we pay directly to the cleaning company which is taxed monthly.
Click here to send an inquiry, get a quote or book: www.pierwalkdeerfieldbeach.com
What do guests like about Pier Walk the most?
Our guests love vacationing or having a workcation where they can walk one block to the beach. And the convenience of having a beautiful swimming pool at their doorstep on top of that to get a quick sun tan and a cool swim is a luxury. The walkability of our location is also one of our most in-demand amenities, with all the great shops and restaurants needed for daily living and errands within a 10-15 minute walk. We host short-term, mid-term, and extended stays for guests who want to relax by the beach or for the work at the home guest that needs high-speed WiFi for productive video calls or streaming TV.
Do you have high-speed WiFi?
We offer Comcast High-Speed WiFi. High-speed is 100mbps on the 5GHz network and 50mbps on the 2.4GHz network.
Can I get mail delivery and packages?
There’s no mailbox available so USPS won’t deliver. However, you can rent a mailbox from the local post office or UPS store or use services such as Amazon hub locker to receive deliveries.
Generally, FedEx, UPS, Uber Eats, Grub Hub, Delivery Dudes, Shipt, Instacart, etc will all deliver straight to your door with no problem.
But if you have something that might take longer than your reservation, then you may want to order it a few days before you arrive so that the delivery window falls between the dates of your stay. Make sure they have your phone number.
What TV services do you provide?
Tv includes a free Roku channel with over 1,200 free movies, shows, music, and 1,115 live TV channels included. So there's ALWAYS something entertaining to watch for the whole family whether it's crime, drama, documentaries, cartoons, sports, thrillers, or music on Pandora!
Are there any safety concerns I should know about?
Pier Walk is located on the Deerfield Beach Barrier Island which is basically a very cute, quiet little beach town. But we advise all our guests to take the normal precautions you would take in any metropolitan city. Our properties have an exterior video camera system for the security of the property and the safety of our community.
What is your cancellation policy?
Moderate policy, no refunds under 30 days' notice of check-in. If cancellation is made within 30 days of the check-in date, the base rental amount will not be refunded, but the reservation dates may be traded for an equal period of time within 6-12 months of the original reservation.
Our website now offers all guests the option to purchase CFAR (Cancel for Any Reason) travel insurance. Even for worst-case scenarios where there is no reason covered, there is still 60% coverage of your costs. Please select this option during your booking process if you are not certain of your travel plans.
You can view all our terms and conditions here: https://www.pierwalkdeerfieldbeach.com/terms-conditions-573960459
What do I do with trash?
The cleaning company will take care of it. If you need to throw away any
garbage bags or larger items during your stay, the dumpster is located on the northeast side of the building, through the courtyard. Please make sure to collapse and flatten all boxes. All items must fit fully inside the dumpster with the lid down.
Why do you have quiet hours and what are they?
Our quiet hours are from 9 pm to 7 am. Pier Walk is a complex of 20 units connected to a courtyard with a swimming pool in the center, so quiet hours are to ensure the peace and quiet of your stay and of the entire community.
Who are Danielle & Marco?
Danielle has a Master's in Arts Administration and Bachelor's in Literature from her undergrad at Washington University. She’s also an academic coach for students who need help with executive function. Marco has a Bachelor of Science in Finance from New York University and has studied business and real estate since he was 10 years old. They both met in NYC in 2008, moved to South Florida in 2014, and got married in 2015. They love the endless summers and look forward to sharing some sunshine in Hollywood with you!
Pier Walk is a family-owned and family-managed vacation rental boutique. After traveling the world together for the past 10 years, they’ve noticed that they’ve had to pay higher and higher prices to get a good stay.
While they don't mind spending luxury rates for a luxury stay, they don't believe you should have to pay luxury rates just to get a good stay.
They like to think their properties have everything they'd expect without having to pay high rates just to get it. A good location, at a good value, and a good experience. Because that's what they expect when they travel!
Why do we feature vintage postcards from Florida?
Throughout all our vacation rentals, vintage postcards from the 1930s through the 1960s are featured.
Our tagline, "Postcards from South Florida" is about the story of vacation travel in Deerfield and South Florida. And each framed postcard we display tells its own story from real people that visited once upon a time.
But it's also a metaphor for the experiences of our guests at Pier Walk. Because each of our guests has their own story, too. At Pier Walk, our goal is to help create wonderful stories, memories, and experiences during your stay with us.
From our in-depth guidebooks to all the details of art, story and history we pour into each property, we take many great efforts in the hopes that you'll fall in love with Deerfield, too.